Health Sector Ticketing (NHCC)

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projects

Description:

we developed a robust ticketing system for NHCC, a platform used by healthcare organizations in Saudi Arabia to streamline internal issue reporting and resolution. The system ensures efficient ticket generation, assignment, and tracking across departments.

🔹 Key Features:

Ticket creation by authorized organizations for any internal issue

Automated routing of tickets to department heads and concerned personnel

Support for team-based or individual ticket assignment

Ticket due dates for timely resolution and compliance

User roles and permissions based on organizational hierarchy

Intuitive and secure dashboard for managing tickets and tracking progress

What We Gain?

This project showcases our expertise in building scalable and secure workflow systems tailored for enterprise and government use cases, with a focus on automation, accountability, and user access control.